These Terms of Service describe how [BUSINESS NAME] handles website inquiries, proposals, and custom work engagements. They apply to the Project Brief form and related inquiry channels.
A project begins only after a separate written proposal or service agreement has been accepted by both parties. Submitting a Project Brief is an inquiry only. It does not create a binding contract, guarantee a project slot, authorize charges, or start work.
1. Inquiry submissions
The Project Brief collects information so we can understand your goals and respond. Submitting a brief does not obligate you or us to proceed with a project. We may decline inquiries that are not a fit for our capacity, expertise, timeline, or scope.
2. Proposals and project scope
If your project may be a fit, we may send a separate written proposal or service agreement describing scope, deliverables, timeline, fees, and assumptions. Work begins only after that document is accepted in writing by both parties.
3. Estimates, changes, and change orders
Starting prices and tier selections are starting points for defined scopes. Changes outside agreed scope require a written change order before additional work. Change-order policy: [REVISION ROUNDS / POLICY].
4. Payments and late payments
Payment terms—including deposit ([DEPOSIT PERCENTAGE]), invoicing schedule, and accepted methods—are stated only in an accepted proposal or service agreement. Late payment terms: [LATE PAYMENT FEE / POLICY]. We do not charge for custom work based solely on a Project Brief submission.
5. Client content, approvals, and responsibilities
You are responsible for accurate information, timely feedback, and materials needed for the project. You represent that you have the right to provide any content you supply.
6. Revisions and project delays
Revision allowances: [REVISION ROUNDS / POLICY]. We are not responsible for delays caused by factors outside our reasonable control except as stated in a signed agreement.
7. Third-party services and recurring costs
Any ongoing costs, including hosting, domains, maintenance, or third-party software, will be identified for approval before invoicing. Recurring charges are not added without your written approval.
8. Intellectual-property ownership and portfolio use
Ownership and license terms: [OWNERSHIP TRANSFER TIMING]. Unless restricted in writing, we may display non-confidential work in our portfolio after public launch or with your consent.
9. Warranty, limitation of liability, and termination
Warranty, liability cap ([LIABILITY CAP]), and termination ([CANCELLATION / TERMINATION POLICY]) are defined in the accepted proposal or service agreement, not in these inquiry Terms alone.
10. Governing law and contact
Governing law: [GOVERNING LAW / JURISDICTION]. Questions: [CONTACT EMAIL].
Software product licenses sold through this site may be subject to separate product terms at purchase.